Returns + Exchanges
We want you to be content with our service because the quality of our company is important to us!
At this time, due to hygienic reasons and COVID-19 safety, we cannot offer returns or exchanges.
If you need any customer service, please e-mail us firstname.lastname@example.org. We’ll get back to you as soon as we can.
- If you come across a fault in your item which you deem to be a manufacturing fault, please contact our customer service team with a photo so we can assess the issue & establish a mutual happy outcome.
- Defective materials should be sent back to the return address and your shipping fees will be reimbursed and sent back with expedited shipping.
- We do not cover shipping label costs or shipping fees.
- We are not responsible for lost packages or damages that occur after the materials leave our distribution center.